1. Shipping Time
We'll send your items out within 10 days after get your order, usually by DHL or UPS to all of the world, shipping time is usually around 3-4 days. We'll email you the shipping information once your item was sent out, please kindly check your email after purchase (sometimes the email maybe go to your spam). If you have any questions, please contact us freely.
2. Return and Exchange
If you don't like the shoes or the shoes don't fit you well, please email us within 2 days when you get them, we'll email you shipping address so that you can send shoes back for return, we will refund you once got the shoes back, only cost of shoes could be returned, shipping cost is used, it can't be returned.
Please note that we can't accept return if shoes were worn and no hanging tag.
If you want to exchange the size or styles, please also email us first within 2 days when you get the shoes. You need pay balance and shipping cost, we can resend another size or style to you.
Please check our size chart first and measure your foot length(heel to toe) to choose correct size.